Area Coordinator for Testing Department

Details

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About the role:

CCS is recruiting an Area Coordinator for our Testing Department, based at our Head Office and coordinating engineer teams in one of our servicing regions.

Working with our expanding Calibration & Testing Department, you will have good experience in administration or coordinator roles, ideally relating to lifting, LOLER testing and/or garage equipment. The role includes:

  • Management of LOLER testing engineer schedules
  • Liaising with customers
  • Invoicing
  • Management of engineer teams

You’ll be hard-working, proactive and seeking opportunities to work in a fast-paced and busy workplace with a growing market leader.

You’ll be reactive and a good problem-solver, able to respond to issues or challenges as they arise with confidence and good communication.

You’ll be conscientious and capable of working in a demanding office environment on your own with minimal supervision, and as part of a close knit team. You should have excellent organisational, multi-tasking and prioritising skills, with great attention to detail.

You will be an accomplished communicator at all levels and will want to go the extra mile on a daily basis for your colleagues and clients.

You will have excellent relationship-building skills with both customers and engineers, and good IT skills in Microsoft Office suite. This role is based at our Head Office in Leigh, Greater Manchester.

About the company:

CCS is a garage equipment specialist, with a focus on innovative, safety-led garage and workshop schemes delivered with outstanding customer service. Our customers throughout the UK and Ireland include major industry names, vehicle operators and dealership chains, as well as smaller independent garages.

We pride ourselves on the professionalism of our engineers and staff, and we are continually expanding and investing in our people.


Benefits:

  • Pension
  • Excellent training
  • A growing organisation
  • Free car parking

Qualifications, Experience & Training

  • Good working knowledge of Microsoft programs, specifically Outlook and Excel

Skills:

  • Efficient and effective organisation of engineer teams and schedules
  • Managing numerous tasks for field-based engineers
  • Identifying and maximising sales opportunities for new equipment or services
  • Multitasker and proactive
  • Working independently and as part of a team
  • Experience in lifting and/or garage equipment sector

Personal Traits & Aptitudes:

  • Excellent organisational skills
  • Builds good relationships with colleagues and customers alike
  • Ensuring multiple jobs are dealt with on a priority basis
  • Adapting to last minute and urgent customer requests whilst meeting strict service level agreements
  • Ensuring customer service and satisfaction is maintained on every job
  • Excellent communication skills, both written and verbal

Salary:

  • Competitive based on experience

Location:

  • Leigh, Greater Manchester (Head Office)

Details:

  • 40 Hours Per Week 8.30am – 5.30pm
  • Start date ASAP
  • Full driving licence beneficial