About the role:

CCS is recruiting an Area Service Manager for our Servicing Department, based at our Head Office and coordinating engineer teams in one of our servicing regions.

Working with our expanding Servicing Department, you will possess good experience in administration or coordinator roles, ideally relating to lifting and/or garage equipment. The role includes:

Personal Traits & Aptitudes:

• Management of engineer schedules
• Liaising with customers
• Invoicing
• Management of engineer teams in the North West

You’ll be hard-working, proactive and seeking opportunities to work in a fast-paced and busy workplace with a growing market leader.

You’ll be conscientious and capable of working in a demanding office environment on your own with minimal supervision, and as part of a close knit team. You should possess excellent organisational and prioritising skills, coupled with attention to detail. You will be an accomplished communicator at all levels and will want to go the extra mile on a daily basis for your colleagues and clients.

You will have excellent relationship-building skills, and good IT skills in Microsoft Office suite. This role is based at our Head Office in Leigh, Greater Manchester.

Salary is negotiable based on your experience. Start date ASAP. Full driving licence beneficial.

About the company:

CCS is a garage equipment specialist, with a focus on safety-led and innovative solutions delivered with outstanding customer service. Our customers throughout the UK and Ireland include major industry names, vehicle operators and dealership chains, as well as smaller independent garages.

We pride ourselves on the professionalism of our engineers and staff, and we are continually expanding and investing in our people.

Qualifications & Training:

• Good working knowledge of Microsoft programs, specifically Outlook and Excel

Skills:

• Efficient and effective organisation of engineer teams and schedules
• Managing numerous tasks for field-based engineers
• Identifying and maximising sales opportunities for new equipment or services
• Multitasker and proactive
• Working independently and as part of a team
• Experience in lifting and/or garage equipment sector

Personal Traits & Aptitudes:

• Excellent organisational skills
• Builds good relationships with colleagues and customers alike
• Ensuring multiple jobs are dealt with on a priority basis
• Adapting to last minute and urgent customer requests whilst meeting strict service level agreements
• Ensuring customer service and satisfaction is maintained on every job
• Excellent communication skills, both written and verbal