Company background:

Concept Garage equipment is an independently owned business, based in Doncaster, South Yorkshire and operates throughout the United Kingdom. We are very successful in the automotive equipment industry and are a fast-growing company with sales increasing month on month.

Employee objectives:

You will be required to assist the sales and service team and the management team with any day-to-day office tasks required. You will help drive sales forward by processing orders from point of sale through to delivery. This will include liaising with customers, contractors and suppliers for delivery dates, ensuring a seamless transaction for the customer. This role will also include gaining the required documentation and information from the customer to allow us to submit the VT01 application to DVSA on their behalf. You will also require excellent organisational and communication skills.

Job description:

This fantastic opportunity has arisen due to the continued growth of the company. This is a great opportunity for someone to work alongside the whole team to help grow the business and its team, and have the ambition to want to develop in their own career. This is a fantastic opportunity for you to develop your own career and help grow a business in the garage equipment market. This is an office-based role. Your day-to-day role will include assisting to complete DVSA applications on behalf of the customer and managing project plans and installations. It will also require you to liaise between the customer and our sales team while delivering outstanding customer service along the way. Your role will also include general day-to-day office tasks including filing, stock ordering, managing diaries and telephone answering. Attention to detail and motivation is key in this role.

Responsibilities:

• General office tasks such as filing and telephone answering
• Receive and process sales orders online, or via the telephone and email
• Taking telephone calls from sales leads and gathering information to pass to our sales team to follow the lead through to the closure of the sale
• Compile project plans by discussing the customer’s requirements with suppliers and contractors
• Liaising with customers and gathering information to allow for the submission of the VT01 application to DVSA
• Organising appointments for our sales team that may come in from incoming telephone calls, online, email or from our distributor network
• To be able to work on your own or as part of a team
• As the face of the company, you will be expected to deliver an outstanding level of customer service to every customer
• Be able to understand the customer and react quickly to any issues the customer may have and find a solution to the problem as quickly as possible.
• Be willing to learn new areas of the equipment industry and the processes required
• Work closely with existing and new aftermarket distributors and customers

Your experience:

• We don’t require any formal qualifications; knowledge of the equipment industry is not essential as full training will be given
• Work with the marketing department on new ideas to generate new business and develop the business
• You will have knowledge of Microsoft Office

This is an office-based role. Concept Garage Equipment is located in Doncaster DN7.

Salary will be discussed at your interview and will be dependent on experience.