Technical Sales / Service Manager

Details

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Company background

Concept Garage Equipment is an independently owned business based in Doncaster, South Yorkshire and operates throughout the United Kingdom. We are very successful in the automotive equipment industry and are a growing company with sales increasing month on month and exceeding company-set targets.

Employee objectives

No experience is required for this role as we will give the right person all the knowledge and training they require, but some knowledge of garage equipment and or wheel alignment would be an advantage. This role would suit someone with a keen interest in technology. You will be expected to help drive sales to the next level, particularly for wheel alignment machines, but across the full range of products we have available. This role includes actively seeking and developing new business as well as maintaining our own current customer database. You will be responsible for your own diary and setting your own appointments on a day-to-day basis. Some appointments may be pre-set from leads taken through our office. You will be responsible for qualifying new leads and maximising every opportunity to close a sale. You will be working alongside the sales team to ensure every customer receives the same level of outstanding customer service as they do now.

Job description

This fantastic opportunity has arisen from the company’s continued growth. This role will include travel to pre-set appointments, which could be anywhere in the UK. It will also include conducting on-site wheel alignment demonstrations and maintenance visits. This is the perfect opportunity for someone with the drive and ambition to overachieve and a keen interest in technology. If you’re looking for a 9-to-5 role, this isn’t for you. But if you are flexible, this is a fantastic opportunity to develop your career and help grow a business in this market. We have an industry-leading uncapped bonus scheme, which can allow you to earn as much as the effort you put in. You will have a base to work from in our Doncaster office, but will be expected to visit appointments out on the road. You may be required to visit our office from time to time to discuss progress on appointments or opportunities to find the next sale.

Responsibilities

  • You will be responsible for demonstrating and maintaining of our wheel alignment system
  • You will be responsible for achieving set sales targets and have a reactive and proactive approach to selling
  • Qualify new leads to ascertain their needs and requirements
  • To be able to work on your own or as part of a team
  • As the face of the company, you will be expected to deliver an outstanding level of customer service to every customer
  • Be able to understand the customer and react quickly to any issues or problems the customer may have and find a solution to the problem
  • Actively seek new business opportunities
  • Maintaining our current customer database
  • The organisation of your day-to-day diary
  • Journey planning based on customer visits as required
  • Be willing to learn new areas of the equipment industry and the processes required
  • Working alongside our sales and service administration team to process sales from the point of order through to delivery and installation
  • You will be expected to follow up on any leads until a sale is confirmed or the enquiry is closed
  • Work closely with existing and new aftermarket distributors

Your experience

  • We don’t require any formal qualifications, but knowledge of the garage equipment industry in particular wheel alignment would be an advantage but not necessary
  • Be able to offer the best options available to each customer based on information gained through the qualification of the lead
  • Provide information weekly on any tasks carried out to find new business and the outcome of any visited appointments
  • Be able to deliver outstanding customer service
  • Work with the marketing department on new ideas to generate new business and develop the business
  • Flexibility and understanding that this is not a 9-to-5 role, some days may be an early start and a late finish, but other days may be a late start and an early finish.

Essential requirements

  • Full UK Driver’s licence

What the company will provide

  • Company vehicle
  • Laptop
  • Company credit card
  • Company fuel card
  • Uncapped bonus scheme

Salary

An industry-competitive salary will be discussed at the interview. All applications will be read and replied to.

Apply

Send your CV using the aonline application form